Skip to main content

Teams & Organizations

Scriptix supports team-based collaboration within organizations.

Understanding Organizations​

What is an Organization?​

In Scriptix, an organization represents your company or entity:

  • Your organization contains all users in your account
  • Users within an organization can collaborate on documents
  • Organizations have subscription plans and settings
  • Organization administrators manage users and settings

Organization Structure​

  • Organization - Your company (e.g., "Acme Corporation")
  • Users - Team members within the organization
  • Groups/Teams - Used for folder permission management
  • Roles - Different permission levels for users
  • Shared Resources - Documents, folders within the organization

User Roles​

Scriptix has different user roles with varying levels of access:

SYSOP (System Operator)​

  • Full system-level access
  • Back-office administration
  • System configuration
  • Not a typical user role

ORGADMIN (Organization Administrator)​

  • Manage organization settings
  • Manage users and groups
  • Access all organization documents
  • Configure organization preferences

CONTRIBUTOR​

  • Create and upload files
  • Transcribe audio/video
  • Edit own documents
  • Access shared documents
  • Create and manage folders
  • Export documents

CUSTOMER​

  • View shared documents
  • Limited access
  • Cannot create new documents
  • Basic user permissions

DEVELOPER​

  • API access
  • Integration development
  • Similar document access to CONTRIBUTOR

RESELLER​

  • Manage customer organizations
  • Reseller-specific features
  • Customer billing management

RESELLEE​

  • Customer of a reseller
  • Access to reseller's platform

TESTER​

  • Testing access
  • Quality assurance purposes

Groups/Teams​

Groups are used primarily for folder permissions:

Group Structure:

  • Each group has an ID, name, and description
  • Users belong to groups within the organization
  • Groups are assigned permissions to private folders

Group Usage:

  • Assign Read or Write access to private folders
  • Control which teams can see specific folders
  • Manage access to sensitive content

See: Folders Documentation for folder permissions.

Folder Permissions​

Permission Levels​

Permission LevelValueDescription
No Access0Team cannot see folder
Read1Team can view contents only
Write2Full access - view, create, edit, delete

Folder Types​

Shared Folders:

  • Accessible to all organization members
  • Everyone has Write permission by default
  • Simple collaboration option

Private Folders:

  • Restricted access
  • Assign specific teams with Read or Write access
  • Better control for sensitive content

See: Folders Guide for detailed folder management.

Document Sharing​

Share documents with anyone using magic links:

Features:

  • Generate shareable links from editor
  • Recipients don't need Scriptix accounts
  • Send via email or copy link
  • Documents must be finalized first

How to Share:

  1. Open document in editor
  2. Toggle document to "Finalized" status
  3. Click "Magic Link" button
  4. Copy link or send via email

Comments (Transcript Editor)​

Collaborate on transcripts using comments:

Comment Features:

  • Add comments to transcript sections
  • Reply to comments
  • Edit and delete your own comments
  • View comment history

Note: Comments are internal only - not included in exports or magic link shares.

Collaboration Features​

What Exists​

Document Sharing:

  • Magic link sharing (with finalization required)
  • Email sharing of magic links
  • Folder-based organization

Access Control:

  • Folder permissions (Shared vs Private)
  • Group-based access to private folders
  • Role-based permissions

Internal Collaboration:

  • Comments on transcripts
  • Document finalization workflow

Best Practices​

Organization Structure​

Recommended Approach:

  • Use shared folders for team-wide access
  • Create private folders for sensitive content
  • Assign appropriate groups to private folders
  • Use clear naming conventions

Document Sharing​

Internal Sharing:

  • Use shared folders for team collaboration
  • Create private folders for specific teams
  • Use comments for internal feedback

External Sharing:

  • Finalize documents before sharing
  • Use magic links for external recipients
  • Send via email for tracking
  • Consider document sensitivity

User Management​

Role Assignment:

  • ORGADMINs for administrative tasks
  • CONTRIBUTORs for regular users
  • CUSTOMERs for view-only access
  • DEVELOPERs for API integration

Troubleshooting​

User Can't Access Folder​

Possible Causes:

  • Folder is private and user's team doesn't have access
  • User role doesn't have required permissions

Solutions:

  • Check folder permissions
  • Add user's team to folder access list
  • Contact organization administrator

Can't Share Document​

Possible Causes:

  • Document not finalized
  • Not in editor view

Solutions:

  • Toggle document to "Finalized" status
  • Open document in editor
  • Refresh page and try again

Collaborate effectively! Use folders, permissions, and sharing features to work together.

Next Steps​