User Preferences
Customize your Scriptix experience with user preferences. This guide covers theme settings, keyboard shortcuts, export templates, and personalization options.
Accessing User Preferences
Navigation:
- Log in to Scriptix
- Navigate to Profile or Settings
- Click Preferences or User Preferences tab
- Preferences page opens
Preference Categories:
- Theme & Appearance
- Keyboard Shortcuts
- Export Templates
- Default Settings
- Notifications
Theme & Appearance
Light/Dark Mode
Theme Options:
- Light Mode - Bright interface, light background
- Dark Mode - Dark interface, reduced eye strain
- System - Follow operating system theme (if supported)
How to Change Theme:
- Look for theme toggle (sun/moon icon)
- Or navigate to Appearance settings
- Click to switch between light and dark
- Theme changes immediately
- Preference saved automatically
Theme Persistence:
- Saved to browser localStorage
- Persists across sessions
- Applies to all pages
- Syncs across devices (if logged in)
Benefits of Dark Mode:
- Reduced eye strain in low light
- Lower power consumption (OLED screens)
- Better for night work
- Personal preference
Reseller Branding
For Reseller Organizations:
- Custom logo displayed
- Brand color applied to UI
- Brand name shown
- Personalized experience
Managed By:
- Organization administrators
- Set in Organization Details (Profile page)
- Applies to all users in organization
What's Customized:
- Logo in navigation
- Primary brand color
- Document exports
- Email notifications (may include branding)
Keyboard Shortcuts
Default Shortcuts
Editor Shortcuts:
- Play/Pause: Spacebar or Ctrl+Space
- Skip Forward: Ctrl+Right Arrow
- Skip Backward: Ctrl+Left Arrow
- Insert Timestamp: Ctrl+T
- Save: Ctrl+S
- Search: Ctrl+F
Navigation:
- New Document: Ctrl+N
- Close: Escape
- Next Item: Tab
- Previous Item: Shift+Tab
Text Editing:
- Bold: Ctrl+B
- Italic: Ctrl+I
- Underline: Ctrl+U
- Undo: Ctrl+Z
- Redo: Ctrl+Y or Ctrl+Shift+Z
Custom Keyboard Shortcuts
Customize Shortcuts:
- Navigate to Keymap or Keyboard Shortcuts section
- View existing shortcuts
- Click Add Shortcut to create new
- Or edit existing shortcut
Create Custom Shortcut:
Step 1: Define Function
- Enter function name or identifier
- Example: "play-pause", "insert-timestamp", "bold-text"
Step 2: Record Keys
- Click in key input field
- Press desired key combination
- Up to 3 keys supported
- Example: Ctrl+Shift+P
Step 3: Save
- Click Save or Add button
- Shortcut added to list
- Active immediately
Supported Modifiers:
- Ctrl (Control key)
- Shift
- Alt (Option on Mac)
- Meta (Windows key / Command key on Mac)
Combination Examples:
Single key: P
Modifier + Key: Ctrl+P
Multiple modifiers: Ctrl+Shift+P
Three keys: Ctrl+Alt+Shift+P
Best Practices:
- Don't override system shortcuts (Ctrl+C, Ctrl+V, etc.)
- Use memorable combinations
- Document your custom shortcuts
- Avoid conflicts with browser shortcuts
Manage Shortcuts
View All Shortcuts:
- List of all active shortcuts
- Function name and key combination
- Edit or delete options
Edit Shortcut:
- Click shortcut in list or "Edit" button
- Modify key combination
- Record new keys
- Save changes
Delete Shortcut:
- Click "Delete" or trash icon
- Confirmation appears (may be automatic)
- Shortcut removed from list
- Reverts to default (if applicable)
Reset to Defaults:
- Delete all custom shortcuts
- Restore default key bindings
- Fresh start if shortcuts conflicted
Export Templates
What Are Export Templates
Purpose:
- Customize document export formatting
- Organization-wide templates
- Professional branded documents
- Consistent output
Template Types:
Export Template:
- DOCX formatting template
- Header, footer, styling
- Used when exporting transcripts
Summarization Template:
- AI summary generation
- Custom prompts
- Specific output format
- Domain-specific summaries
View Export Templates
Templates List:
- Shows all organization templates
- Template name, type, files
- Download and delete options
Template Information:
| Column | Description |
|---|---|
| Name | Template identifier |
| Type | Export or Summarization |
| Template File | DOCX file (for export) |
| Example File | PDF example (optional) |
| Prompt | Summarization prompt (if applicable) |
Add Export Template
Steps:
- Navigate to Account Personalization or Export Templates
- Click Add Template button
- Modal opens with form
Template Form:
Name (Required):
- Descriptive template name
- Example: "Client Deliverable", "Internal Report", "Medical Summary"
Type (Required):
- Export Template - Document formatting
- Export Summarization - AI summary with prompt
Upload Files:
For Export Template:
- Template DOCX (Required): Upload formatted Word template
- Example PDF (Optional): Upload example output for reference
For Summarization Template:
- Template DOCX (Optional): Format for summary output
- Example PDF (Optional): Example summary for reference
- Prompt (Required): AI instructions for summary generation
Prompt Example (Summarization):
Summarize the following medical consultation transcript. Include:
1. Chief complaint
2. Key symptoms discussed
3. Diagnosis or assessment
4. Treatment plan
5. Follow-up recommendations
Format the summary in a professional medical report style.
Save Template:
- Fill all required fields
- Upload files
- Click Save or Create Template
- Template added to organization
- Available in export options
Use Templates
When Exporting:
- Select document to export
- Click Export button
- Choose export format
- Select template from dropdown
- Export with template formatting
Template Application:
- DOCX template styles applied
- Summary generated using prompt (if summarization)
- Branded output
- Consistent formatting
Manage Templates
Download Template Files:
- Find template in list
- Click Download button for DOCX or PDF
- File downloads to computer
- Review or edit locally
Delete Template:
- Find template in list
- Click Delete button
- Confirmation dialog appears
- Confirm deletion
- Template removed (cannot be undone)
Edit Template:
- Download existing template
- Edit locally
- Delete old template
- Create new template with updated files
Default Settings
Upload Defaults
Default Language:
- Set default language for uploads
- Auto-selected when uploading new files
- Can override per upload
Default Document Type:
- Transcript or Caption
- Pre-selected in upload modal
- Saves time for frequent uploads
Default Diarization:
- Enable/disable speaker identification by default
- Applies to new uploads
- Useful if always/never need diarization
How to Set:
- Navigate to Preferences or Upload Settings
- Select default options
- Save preferences
- Applied to future uploads
Editor Defaults
Default View:
- List view vs. grid view (workspace)
- Side panel open/closed (editor)
- Zoom level (captions editor)
Auto-Save Interval:
- How often editor auto-saves
- Typically 30 seconds to 2 minutes
- Shorter interval = more frequent saves
Default Export Options:
- Include timestamps (yes/no)
- Include speakers (yes/no)
- Default format (DOCX, PDF, SRT, etc.)
Notification Preferences
Email Notifications
Notification Types:
Account Activity:
- Password changes
- Login from new device
- Two-factor authentication events
- Security alerts
Transcription Status:
- Processing complete
- Processing failed
- Large batch complete
- Custom model training complete
Billing & Subscription:
- Payment receipts
- Invoice generated
- Payment failed
- Subscription expiring
- Approaching usage limits
Collaboration:
- Document shared with you
- Comment added to your document
- Mentioned in comment
- Team invitation
Newsletter & Updates:
- Product updates
- New features
- Tips and best practices
- Company news
Manage Notifications:
- Navigate to Notification Preferences
- Toggle each notification type on/off
- Set frequency (immediate, daily digest, weekly)
- Save preferences
Unsubscribe:
- Click "Unsubscribe" in email footer
- Or disable in notification preferences
- Newsletter toggle in Profile settings
In-App Notifications
Notification Bell:
- Icon in top navigation
- Badge shows unread count
- Click to view notifications
Notification Types:
- Processing status updates
- Collaboration activity
- System messages
- Account alerts
Manage In-App:
- Mark as read
- Dismiss notifications
- Clear all
- Configure which appear
Language & Localization
Interface Language
Supported Languages:
- English (en)
- Dutch (nl)
- French (fr)
- German (de)
Change Interface Language:
- Navigate to Language settings
- Select preferred language
- Interface updates immediately
- Preference saved
Language Coverage:
- UI text and labels
- Button text
- Error messages
- Help documentation (may vary)
Browser Language:
- May auto-detect browser language
- Can override with manual selection
- Persists across sessions
Date & Time Format
Format Options:
- US Format: MM/DD/YYYY, 12-hour clock
- European Format: DD/MM/YYYY, 24-hour clock
- ISO Format: YYYY-MM-DD
Timezone:
- Organization timezone (typically)
- Or user-specific timezone
- Affects displayed dates
Privacy Preferences
Data Collection
Analytics:
- Usage analytics (optional)
- Error reporting
- Feature usage tracking
Toggle Options:
- Enable/disable analytics
- Crash reporting
- Diagnostic data
Privacy Control:
- Minimal data collection
- GDPR compliant
- Transparent about data usage
Cookie Preferences
Cookie Types:
- Essential: Required for operation
- Functional: Enhance experience
- Analytics: Usage tracking
- Marketing: Promotional (if applicable)
Manage Cookies:
- Cookie settings in footer or preferences
- Toggle non-essential cookies
- Save preferences
- Clear cookies if needed
Preferences Best Practices
Regular Review
Quarterly:
- Review all preferences
- Update outdated settings
- Remove unused shortcuts
- Clean up old templates
After Major Changes:
- New role or responsibilities
- Team changes
- New projects
- Workflow optimization
Document Custom Settings
Keep Record:
- List of custom shortcuts
- Export template purposes
- Default settings rationale
- Share with team if relevant
Backup:
- Download templates
- Save keyboard shortcut list
- Export preferences (if feature available)
Team Consistency
For Organizations:
- Share keyboard shortcut standards
- Distribute export templates
- Standardize default settings
- Consistent experience across team
Troubleshooting
Preferences Not Saving
Problem: Changes revert after page reload
Possible Causes:
- Browser localStorage disabled
- Cookies blocked
- Incognito/private mode
- Browser issue
Solutions:
- Enable cookies and localStorage
- Use normal browsing mode
- Try different browser
- Clear cache and retry
Keyboard Shortcut Conflicts
Problem: Shortcut doesn't work or triggers wrong action
Causes:
- Browser shortcut conflict
- Operating system shortcut conflict
- Multiple shortcuts assigned to same function
Solutions:
- Choose different key combination
- Avoid common browser shortcuts (Ctrl+T, Ctrl+W, etc.)
- Test in different browser
- Use modifier combinations less likely to conflict
Template Not Applying
Problem: Exported document doesn't use template
Causes:
- Template not selected during export
- Template file corrupted
- File format issue
Solutions:
- Verify template selected in export dialog
- Re-upload template file
- Test with simple template first
- Contact support if persistent
Next Steps
Complete your setup:
- Profile Settings - Manage account and security
- Billing & Subscription - Manage payment and plans
- Usage & Limits - Monitor resource usage
- API Keys - Generate tokens for integrations
Personalize your experience! Customize preferences to optimize your workflow and increase productivity.