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Quick Start Guide

Get up and running with Scriptix in just a few minutes. This guide will walk you through creating your account, uploading your first file, and creating your first transcript.

Prerequisites​

Before you begin, ensure you have:

  • A modern web browser (Chrome, Firefox, Safari, or Edge)
  • A stable internet connection
  • Audio or video files ready to transcribe
  • An invitation from your organization (if joining an existing organization)

See System Requirements for detailed compatibility information.

Step 1: Access Scriptix​

For New Users​

  1. Navigate to the Scriptix application URL (provided by your organization or reseller)
  2. Click "Register" or "Sign Up"
  3. Fill in the registration form:
    • Email address
    • Password (minimum 8 characters)
    • Organization name (if creating a new organization)
    • Accept terms of service
  4. Click "Create Account"
  5. Check your email for the activation link
  6. Click the activation link to verify your email address

For Invited Users​

  1. Check your email for the invitation from Scriptix
  2. Click the "Accept Invitation" link
  3. Set your password
  4. Click "Activate Account"
  5. You'll be automatically logged in

For Existing Users​

  1. Navigate to the Scriptix login page
  2. Enter your email and password
  3. Click "Sign In"

Alternative Login:

  • Microsoft SSO: Click "Sign in with Microsoft" if your organization has configured SSO

Step 2: Explore the Dashboard​

After logging in, you'll land on your Workspace (home page):

  • Top Navigation Bar: Access to key features (Profile, API Keys, Settings)
  • Sidebar Navigation: Quick links to Workspace, Sessions, Billing, Teams, etc.
  • Workspace View: Your folders and recent documents
  • Create Button: Start new transcription sessions or create folders

Tip: Take a moment to explore the interface and familiarize yourself with the navigation.

Step 3: Create Your First Transcription Session​

Option A: Quick Upload from Workspace​

  1. Click the "New Session" or "Upload" button in your workspace
  2. The file upload dialog will appear

Option B: From Speech-to-Text Sessions Page​

  1. Click "Speech-to-Text Sessions" in the sidebar
  2. Click "Create New Session" button
  3. The upload interface will appear

Upload Your Media File​

The Scriptix uploader supports multiple sources:

From Your Computer:

  1. Click "Browse Files" or drag and drop files into the upload area
  2. Select your audio or video file(s)
  3. Wait for upload to complete

From Webcam/Microphone:

  1. Click the Webcam or Audio icon
  2. Grant browser permissions
  3. Record your content
  4. Stop recording when finished

From Cloud Storage:

  1. Click the appropriate cloud icon (Google Drive, Dropbox, OneDrive, Box)
  2. Authenticate with your cloud provider
  3. Select file(s) to upload
  4. Confirm upload

From URL:

  1. Click the URL icon
  2. Paste the direct link to your media file
  3. Click "Import"

From Screen Recording:

  1. Click the Screen Capture icon
  2. Select the screen or window to record
  3. Start recording
  4. Stop when finished

Configure Session Settings​

After uploading, configure your transcription settings:

  1. Language: Select the primary language of your audio (e.g., English, Dutch, French, German)
  2. Custom Model (optional): Choose a custom-trained model if available
  3. Glossary (optional): Apply a terminology glossary for consistent vocabulary
  4. Speaker Detection: Enable automatic speaker identification (recommended)
  5. Folder: Choose a folder to organize your session (optional)

Start Transcription​

  1. Review your settings
  2. Click "Start Transcription" or "Process"
  3. You'll be redirected to the session status page

Step 4: Monitor Processing Status​

Your file is now being processed:

  1. The status page shows real-time progress
  2. Processing time depends on file length (typically 1:1 ratio - a 10-minute file takes ~10 minutes)
  3. You'll see status updates:
    • Uploading - File transfer in progress
    • Processing - Speech recognition in progress
    • Completed - Ready for review
    • Failed - Error occurred (check error message)

Tip: You don't need to stay on the status page. You can navigate away and check back later, or wait for an email notification (if enabled).

Step 5: Review Your Transcript​

Once processing is complete:

  1. Click "Open Transcript" or navigate to the document from your workspace
  2. The Transcript Editor will open with:
    • Your media player at the top (audio/video)
    • Timestamped transcript text below
    • Speaker labels (if speaker detection was enabled)
    • Playback controls

Basic Editor Features​

Playback:

  • Click the Play button or press Space to play/pause
  • Click any timestamp to jump to that moment
  • Use ← and → arrow keys to skip backward/forward

Editing:

  • Click anywhere in the text to edit
  • Use standard text formatting (bold, italic, etc.)
  • Edit speaker names by clicking on speaker labels

Navigation:

  • Scroll through the transcript
  • Use the sidebar to jump between speakers or sections

Step 6: Edit and Refine​

Make your transcript perfect:

Fix Transcription Errors​

  1. Listen to the audio while reading
  2. Click to edit any incorrect words or phrases
  3. Changes are auto-saved

Manage Speakers​

  1. Click a speaker label (e.g., "Speaker 1")
  2. Enter the actual speaker name (e.g., "John Smith")
  3. Choose a color for the speaker (optional)
  4. All instances of that speaker will update

Add Comments​

  1. Select text you want to comment on
  2. Click the "Add Comment" icon
  3. Type your comment or question
  4. Click "Save"
  5. Team members can reply to comments

Formatting​

  • Bold: Select text and click B or use Ctrl/Cmd + B
  • Italic: Select text and click I or use Ctrl/Cmd + I
  • Timestamps: Preserved automatically

Step 7: Export Your Transcript​

When you're happy with your transcript:

  1. Click the "Export" button in the top-right
  2. Choose your format:
    • Plain Text (.txt) - Simple text without timestamps
    • Text with Timestamps (.txt) - Includes timestamps
    • SRT (.srt) - Subtitle format
    • VTT (.vtt) - Web subtitle format
    • Word Document (.docx) - Formatted document (if available)
  3. Click "Download"
  4. The file will download to your computer

Export Options​

  • Include Speakers: Keep or remove speaker labels
  • Include Timestamps: Keep or remove timestamps
  • Format Options: Customize spacing, line breaks, etc.

Step 8: Share Your Work (Optional)​

Share your transcript with others:

Share with Team Members​

  1. Click the "Share" button
  2. Select team members to share with
  3. Choose permissions:
    • View Only - Can read, cannot edit
    • Comment - Can read and comment
    • Edit - Can read, edit, and comment
  4. Click "Share"
  5. Recipients will receive a notification

Share with External Users (Token-Based)​

  1. Click the "Share" button
  2. Click "Generate Share Link"
  3. Configure share settings:
    • Expiration: Set link expiration (e.g., 7 days, 30 days, never)
    • Permissions: View only or edit
    • Password Protection (optional): Add a password
  4. Click "Generate Link"
  5. Copy the link and send it to anyone
  6. Recipients can access without logging in

Tip: Token-based shares are perfect for sharing with clients, contractors, or anyone outside your organization.

Step 9: Create Captions (Optional)​

If you need subtitles with precise timing:

  1. From the transcript editor, click "Create Captions" or navigate to Caption Editor
  2. The caption editor will open with:
    • Waveform visualization
    • Caption segments with in/out times
    • Timeline view
  3. Adjust caption timing:
    • Drag segment boundaries on the timeline
    • Edit in/out times manually
    • Add new segments or split existing ones
  4. Review reading speed and duration warnings
  5. Export captions in SRT, VTT, or other formats

See the Caption Editor documentation for detailed guidance.

Next Steps​

Congratulations! You've completed your first transcription workflow. Here's what to explore next:

Organize Your Workspace​

  • Create Folders: Organize sessions by project, client, or date
  • Move Documents: Drag and drop documents between folders
  • Search: Use the search bar to find documents quickly

Explore Advanced Features​

  • Custom Models: Train models for your specific domain or accent
  • Glossaries: Create terminology lists for consistent vocabulary
  • API Keys: Generate API keys for programmatic access
  • Teams: Invite team members and assign roles

Optimize Your Workflow​

  • Keyboard Shortcuts: Learn shortcuts to speed up editing
  • Bulk Operations: Process multiple files at once
  • Templates: Create export templates for consistent formatting
  • Automation: Use the API to integrate with your existing tools

Common Questions​

How accurate is the transcription?​

Transcription accuracy typically ranges from 85-95% depending on audio quality, accents, and background noise. Custom models can improve accuracy for specific domains.

How long does processing take?​

Processing time is typically 1:1 with audio length (a 30-minute file takes ~30 minutes). This can vary based on system load.

Can I edit while processing?​

No, you must wait for processing to complete. However, you can upload multiple files and process them simultaneously.

Are my files secure?​

Yes, all data is encrypted in transit (HTTPS) and at rest. Files are stored securely and only accessible by authorized users in your organization.

What happens if I close my browser during upload?​

Modern browsers support resumable uploads. If your upload is interrupted, you can return and resume where you left off.

Can I cancel a processing job?​

Yes, you can cancel a job from the session status page. Partial results may be available depending on how far processing progressed.

Troubleshooting​

Upload fails or takes too long​

  • Check your internet connection
  • Ensure file size is within limits (typically up to 5GB)
  • Try a different browser
  • Contact support if the issue persists

No audio in the editor​

  • Check browser audio permissions
  • Ensure your audio device is working
  • Try a different browser
  • Check if the file format is supported

Transcription accuracy is poor​

  • Verify the correct language was selected
  • Check audio quality (clear speech, minimal background noise)
  • Consider using a custom model for specific accents or domains
  • Apply a glossary for technical or specialized terminology

Cannot find my document​

  • Check the folder it was saved in
  • Use the search feature
  • Check "Speech-to-Text Sessions" for all sessions
  • Verify you have the correct permissions

Getting Help​

  • Documentation: Browse the full documentation for detailed guides
  • Support: Contact your organization administrator
  • Status Page: Check system status at /status
  • Feature Requests: Submit via your organization admin

Next Recommended Reading:

  • Supported Formats - Check which file formats are supported
  • System Requirements - Verify browser and system compatibility
  • Transcript Editor Guide - Master the editing interface
  • Caption Editor Guide - Learn advanced caption creation
  • Keyboard Shortcuts - Speed up your workflow