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Create Custom Model

Learn how to create a new custom language model in Scriptix.

Before You Begin​

Prerequisites​

Before creating a custom model, ensure you have:

Access Requirements:

  • Custom models feature enabled on your plan
  • Appropriate user permissions (typically ORGADMIN or CONTRIBUTOR)
  • Access to the Custom Models page

Planning:

  • Decided on a descriptive model name
  • Identified the base language to use
  • Prepared training data (audio + transcripts)

Accessing Custom Models​

  1. Log in to Scriptix
  2. Navigate to Custom Models in the main menu
  3. You'll see the Custom Models page with existing models (if any)

Creating a New Model​

Step 1: Open Create Modal​

  1. On the Custom Models page, click the "Create Custom Model" button
    • Located in the top right corner
    • Has a Plus (+) icon
  2. The "Create Custom Model" modal opens

Step 2: Enter Model Name​

Model Name Field:

  • Enter a descriptive name for your custom model
  • Be specific about the model's purpose

Naming Best Practices:

Include these elements in your name:

  • Domain: Medical, Legal, Technical, Business
  • Specifics: Cardiology, Depositions, IT Meetings
  • Language: EN, NL, FR, DE

Good Examples:

  • "Medical Cardiology EN"
  • "Legal Depositions NL"
  • "Corporate IT Meetings EN"
  • "Healthcare Clinical Notes EN"
  • "Technical Product Reviews FR"

Avoid:

  • Generic names like "My Model" or "Test"
  • Names without context
  • Overly long names

Step 3: Select Base Language​

Base Language Dropdown:

  • Click the language dropdown
  • Select the language your model will transcribe
  • Only languages available for custom model training appear

Available Languages:

  • English (and variants)
  • Dutch
  • French
  • German
  • Other supported languages (varies by plan)

Choose Based On:

  • The language of your training audio
  • The language you'll be transcribing
  • Your target use case

Note: Each language requires its own custom model. You cannot train one model for multiple languages.

Step 4: Review and Create​

  1. Double-check your entries:
    • Model name is descriptive and clear
    • Base language is correct
  2. Click the "Create" button
  3. Modal closes
  4. New model appears in the models list

After Creation​

Initial Model State​

Your newly created model will show:

Status: "Not Running" (gray badge)

  • Model has been created
  • No training has started yet
  • Ready for training data upload

Next Steps:

  • Click on the model name or Edit icon
  • Opens the model detail page
  • Begin uploading training data

Model Properties​

After creation, your model has these properties:

Name:

  • The descriptive name you entered
  • Visible in the models list
  • Helps identify the model's purpose

Base Language:

  • The language you selected
  • Cannot be changed after creation
  • Determines what language the model can transcribe

Training Status:

  • Starts as "Not Running"
  • Updates as you upload data and train
  • See Training Process for status details

Last Modified:

  • Shows creation date initially
  • Updates when changes are made
  • Helps track model activity

Managing New Models​

Edit Model​

  1. Click the Edit icon (pencil) on your model
  2. Opens the model detail page
  3. Here you can:
    • Upload training data
    • Start training
    • View training progress
    • Manage model settings

Delete Model​

If you need to remove a model:

  1. Click the Delete icon (trash)
  2. Confirmation modal appears
  3. Confirm deletion
  4. Model is permanently removed

Warning: Deletion is permanent. Ensure you no longer need the model before deleting.

Multiple Models​

When to Create Multiple Models​

Create separate models for:

Different Languages:

  • English model for English audio
  • Dutch model for Dutch audio
  • French model for French audio

Different Domains:

  • Medical model for healthcare
  • Legal model for court proceedings
  • Technical model for IT content

Different Use Cases:

  • Executive meetings model
  • Customer support calls model
  • Clinical documentation model

Model Organization​

Keep Track:

  • Use clear naming conventions
  • Document model purposes
  • Note which model to use for which content

Example Organization:

  • Medical_Cardiology_EN → Heart clinic recordings
  • Medical_Neurology_EN → Brain specialist consultations
  • Legal_Depositions_NL → Dutch legal proceedings
  • Corporate_IT_EN → Internal tech meetings

Troubleshooting​

Create Button Disabled​

Problem: Cannot click Create button

Solutions:

  • Ensure model name is filled in
  • Verify base language is selected
  • Both fields are required

Language Not Available​

Problem: Desired language doesn't appear in dropdown

Solutions:

  • Language may not support custom models
  • Check your plan includes that language
  • Contact administrator about language availability

Model Doesn't Appear After Creation​

Problem: Created model but don't see it in list

Solutions:

  • Refresh the page
  • Check you're viewing the correct organization
  • Verify creation was successful (check for success message)

Permission Denied​

Problem: Cannot access Create button or Custom Models page

Solutions:

  • Check your user role and permissions
  • Custom models may require ORGADMIN or higher
  • Contact your organization administrator

Best Practices​

Planning Your Model​

Before Creating:

  1. Define the model's specific purpose
  2. Identify the target content type
  3. Ensure you have adequate training data
  4. Choose a clear, descriptive name

Naming Strategy​

For Multiple Models:

  • Use consistent naming pattern
  • Include language code
  • Specify domain clearly
  • Add use case if needed

Pattern Example:

[Domain]_[Specifics]_[Language]
Medical_Cardiology_EN
Legal_Depositions_NL
Tech_ITSupport_FR

Documentation​

Keep Records:

  • Note what each model is for
  • Document expected use cases
  • Track training data sources
  • Record accuracy improvements

Next Steps​

After creating your model:

  1. Upload Training Data - Add audio and transcript files
  2. Start Training - Begin the training process
  3. Monitor Progress - Check training status
  4. Use the Model - Apply to new transcriptions

Continue to:

Model created! Now proceed to upload training data and start the training process.