Subscriptions
View and manage customer organization subscriptions from the Subscription tab in customer details.
Overview
View and add customer subscriptions via Reseller Customers → select organization → Subscription tab.
Subscriptions Table
Columns: ID, SKU, Subscription Start/End (dates or "-"), Billing Channel (Scriptix/Azure), Plan Payment Model (Bundle/Pay-as-you-go/Perpetual), Auto Renew (Yes/No).
Adding Subscriptions
Click "Add subscription" (top right) to open the dialog:
- Auto-renew checkbox
- Search field (searches SKU and description)
- Scrollable plan list
Select plan → optionally enable auto-renew → Create. The plan is added to the customer's subscriptions.
Next Steps
- Monitor Usage - Track customer transcription usage
- Manage Customer Organizations - Edit organization details