Manage Users

User management allows organization administrators to control team member access, assign roles, and manage permissions in Scriptix.

Who Can Manage Users?

Only users with ORGADMIN role can access the user management interface.

Viewing Users

User List

Access user management:

1. Navigate to Users page from menu
2. View all users in organization in data grid

User Information Displayed

Each user entry shows:

Column	Description	Filterable	Sortable
First Name	User's first name	Yes (text)	Yes
Last Name	User's last name	Yes (text)	Yes
Email	User's email address	Yes (text)	Yes
Status	Active or Inactive	Yes (select)	No
Role	User's assigned roles	No	No

Search and Filter

Filter Options:

• First Name - Text search
• Last Name - Text search
• Email - Text search
• Status - Select Active or Inactive

Sort Options:

• First Name (alphabetically)
• Last Name (alphabetically)
• Email (alphabetically)

Adding Users

Create New User

1. Click "New User" button
2. Create user form opens
3. Fill in user details:
   • First name (optional)
   • Last name (optional)
   • Email address (required)
   • Roles (select one or more)
4. Click "Create" or "Save"
5. User is created

Note: User management in Scriptix creates the user account. Check if activation/invitation email is sent automatically or if user needs to set up password separately.

Managing Existing Users

User Actions

Available actions for each user (via three-dot menu or action buttons):

Edit:

• Click "Edit" action
• Update user form opens
• Modify user details:
  • First name
  • Last name
  • Email
  • Roles
• Save changes

Send Reactivation Link:

• Click "Send Reactivation Link" action
• Confirmation dialog appears
• Click confirm
• Reactivation link sent to user's email
• User can use link to activate or reactivate account

Delete:

• Click "Delete" action
• Confirmation dialog appears
• Confirm deletion
• User permanently removed from organization

warning

Deleting a user is permanent and cannot be undone.

User Status

Active vs Inactive

Active Users:

• is_active: true
• Can log in and access system
• Full access to assigned features

Inactive Users:

• is_active: false
• Cannot log in
• Status shown in user list

Filtering by Status:

• Use Status filter
• Select "Active" or "Inactive"
• View only users with that status

User Roles

Assigning Roles

When creating or editing a user:

1. Select roles from available options
2. User can have multiple roles
3. Roles determine permissions

Available Roles:

• SYSOP
• ORGADMIN
• CONTRIBUTOR
• CUSTOMER
• DEVELOPER
• RESELLER
• RESELLEE
• TESTER

See: Roles & Permissions for detailed role capabilities.

Pagination and Sorting

Pagination:

• Results display in pages (25 per page default)
• Use pagination controls at bottom
• Navigate between pages

Manual Sorting:

• Click column header to sort
• Click again to reverse sort
• Arrow indicates sort direction

Manual Filtering:

• Use filter inputs on columns
• Filters applied server-side
• Results update automatically

Best Practices

User Management

When Adding Users:

• Assign appropriate role
• Use correct email address
• Verify user details before creating

Regular Maintenance:

• Review user list periodically
• Update user information as needed
• Remove users who no longer need access

Security

Access Control:

• Limit ORGADMIN roles to trusted administrators
• Remove users who leave organization immediately
• Use inactive status for temporary suspension if supported

Monitoring:

• Review user list regularly
• Check for unauthorized accounts
• Verify role assignments

Troubleshooting

Can't Access User Management

Cause: User doesn't have ORGADMIN role

Solution:

• Only ORGADMIN users can manage users
• Contact your organization administrator
• If you get 403 error, you'll be redirected to home page

User Can't Login

Check:

• Account status is Active
• Email address is correct
• User has completed activation if required

Solutions:

• Send reactivation link
• Verify user is Active status
• Check user received activation email

Changes Not Saving

Solutions:

• Check all required fields are filled
• Verify email format is valid
• Check for error messages
• Refresh page and try again

Next Steps

• Teams Overview - Team collaboration
• Roles & Permissions - Detailed permissions
• Share Projects - Document sharing